GetDataBack Simple questions & answers

Recover lost or removed data in your system
S
Question by Shane
48 views
July 16, 2021

As above. None of the drop downs seem entirely to be the right thing to do.


In addition. Why is it so very painfully slow? I'm trying to move 6Tb and at this rate it'll be summer 2069 before it completes. Can you detail the right steps and answer why it would be taking so long. I feel I was erroneously lured into paying your charge and if you can't resolve this I would like my money back. Cheers.

Usha Kumari
Answer by Usha Kumari

To save the recovered data into a new drive using GetDataBack Simple for Windows, follow these steps:

  1. Make sure you have a new drive connected to your computer.
  2. In the program, select the drive you want to recover from the dropdown menu.
  3. After the drive is scanned, you should see a list of recoverable files.
  4. Navigate to the desired location of the files in the recovered data list.
  5. Select the files or folders you want to save.
  6. Choose the new drive you connected earlier as the destination to save the files.
  7. Start the recovery process by clicking on the "Save" or "Recover" button.
  8. Wait for the program to transfer the recovered data to the new drive. The time taken depends on various factors such as the size of the files, the speed of your system and drives, etc.

Regarding the slow speed, recovering and transferring 6TB of data can indeed take a considerable amount of time, especially if the program needs to process a large number of files. Factors such as the health of the original drive, the connection type (USB 2.0, USB 3.0, etc.), and the overall performance of your computer can also affect the speed. If you believe the speed is abnormally slow, you may want to check if there are any underlying issues with your hardware or seek technical support from the software provider.


If you are dissatisfied with your purchase and feel it was misleading, it is recommended to contact the company's customer support or request a refund according to their refund policy.

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